§ 5. Returned goods
(1) The customer has the right to return new unworn or unused goods within 14 days.
Goods should be returned in their original packaging where relevant. They are to be unused other than for the purpose of trying on for fit. If there is evidence to suggest that the goods have been used to a degree such as to decrease the value of the product, the customer loses his/her right to exercise a return.
The 14-days-period shall begin to run after receipt of this instruction (e.g. via e-mail, fax), but in any event no earlier than the goods have been received by the customer. In order to comply with the 14-days-period, it shall be sufficient for the products in question to have been dispatched as new and unused within this period
The return of the products has to be addressed to
Vibe Harsløf Jewelry
Frederiksberggade 28. 3 tv.
1459 København K
(2) In the event of the return of the products, any services and products received, and any profit derived there from, shall be returned.
(3) Vibe Harsløf Jewelry will only cover shipping costs incurred in returning the product(s) if the return is a result of our error.
(4) Articles can only be returned if they are still packed in their original box. Our return policy does not affect your statutory rights.
We only refund to the credit card that was used to place the order - this is to prevent fraud!
We do not offer free exchange, if you want to exchange to another size or style, you have to pay for the shipping yourself.
The Gift Card is valid 2 years from date of purchase. A Gift Card is non-refundable. Returns of items purchased with a Gift Card will be refunded to the same Gift Card.